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Shipping and Handling Conditions

Shipping


We ship our products worldwide using DHL Parcel (within Europe) and DHL Express (worldwide).

Once your order is shipped, you will receive an email with tracking information. Orders shipped within the EU using DHL Parcel are typically delivered within 2-5 business days, depending on the destination country. International orders shipped with DHL Express are usually delivered within approximately 15-22 business days, depending on the destination country. 

Tracking Information


🔺PLEASE NOTE: that packages leave the departure country within 1-2 days after being shipped using standard post service. If you need help tracking your order, feel free to contact us via  email or phone.

Unfortunately, we cannot guarantee full tracking visibility for standard shipments in all countries. Some local postal services may apply their own tracking labels, which may override the original tracking number. If you do not receive your order within 25 days from the shipping date, we may reship your order at our cost or provide a full refund (please refer to our Warranty and Returns page for details).

Customs Duties and Import Taxes


Please be aware that customs duties, VAT, or other import taxes may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information. 

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